- Create systems to turn chaos into order
- Communicate and listen
- Promote trust and psychological safety
- Make clear that members input are important
- Encourage expression, if quite people, take coffee with them or discuss during 1to1
- Foster a culture of respect
- Create equal opportunity to succeed :
- Regular communication
- Accessible documentation
- Regular check-ins with the team
- Demonstrate empathy
- Being present
- Being curious
- Create motivation
- Praise and recognize good work
- Promote and show quality work across the whole team / company
- Delegate responsibility and prioritize
- Know the priorities
- Find people that may enjoy this task
- Delegate small tasks to junior members
- Celebrate team success
- Influence without authority